Publisher
MackSims LLC
1211 Sweet Gum Drive, Brandon, FL 33511, United States
Applies to FishCrew, ShutterBid, CurbCue, MotoCrew, CoachCore, Sermon Studio, Aegis Intel, and other MackSims apps linking to this page.
How to request deletion
- If your app build includes Settings → Delete account, use that path while signed in.
- Otherwise email support@macksims.com from the email address tied to your account. Put Account Deletion Request in the subject and include the app name and username if applicable.
You may also contact privacy@macksims.com for privacy-related deletion or data-access questions.
Timeline
- Immediate: We verify the request and deactivate the account when accepted.
- Within 30 days: Live cloud personal data tied to the account is deleted.
- Within about 90 days: Residual copies in encrypted backups age out on normal rotation.
- Guest / local-only data: Clear site or app storage on your device — that data is not in our cloud.
What may be removed
Account information, profile details, uploaded content, and app-specific cloud records may be deleted or anonymized where practical.
What may be retained
Limited information may be retained where legally required or needed for security, fraud prevention, dispute handling, abuse prevention, accounting, deletion-request proof, or platform integrity (for example security logs for a limited period).
Store compliance note
This page supports Apple App Store Guideline 5.1.1(v) and Google Play deletion transparency. Apps that create accounts should also offer in-app deletion when distributed on those stores; email remains the verified fallback for beta builds.